Standard Life takes care of savings, pensions and investments for over six million customers. Based in Edinburgh, Scotland, the city in which it was founded in 1825, it serves 1.5 million shareholders and has operations in over 50 countries throughout Europe, Canada and Asia.
"There are many reasons to be a part of Procurement Leaders," says Sarah Tudball, Procurement Manager at Standard Life. "For me there are four key areas of Procurement Leaders’ service that really stand out: the market intelligence, the white papers, the category reports and the online content."
"We use the information and intelligence from all these services to evaluate the trends and best practice that can help us progress. We are always looking for new business solutions and new ways of working. It really helps to see what others in the field are doing and to share and exchange ideas."
For Sarah and her team, Procurement Leaders’ content and resources helps them keep improving and stay up to date with innovation.
"I always want the team to think innovatively and be open to new concepts," explains Sarah. "I want to ensure we are looking at what’s new and what’s coming up in the market. Studying the best in class inspires us to think creatively and constantly improve as a team. It’s vital to see both what has worked for others as well as what hasn’t worked."
Alongside evaluating and using the market intelligence and information available to them, Sarah and her team make the most of the access to the experienced professionals that membership provides. From online to offline interaction, Procurement Leaders is able to connect members with those they believe will help them face their challenges.
"We were recently examining the topic of concentration risk," says Sarah. "We reached out to Procurement Leaders on the issue to see if they were able to help. They immediately pointed us in the direction of an in-depth online discussion on the topic that helped to shape our internal discussion on the subject.
"Similarly, my team meets up with other members of Procurement Leaders to discuss and debate the market and the procurement profession."
For the Standard Life procurement team it isn’t only the content Procurement Leaders provides that matters, but also the way it is delivered.
"Every time I have had a question, Procurement Leaders has always responded with what I need," says Sarah. "I have never been disappointed with their response. Procurement Leaders customer service is second to none."