Building a centralized procurement center: How to standardize processes and increase compliance during a ‘phased’ global ERP platform rollout

One of the world’s largest crude oil and natural gas energy companies partnered with Genpact to undertake a three-year ERP migration and process standardization program. Procurement and supply chain improvements resulted in increased compliance and data/process standardization across multiple regions and business units. The client’s key was cost management while managing risk and compliance, along with a successful change management program.


Genpact coupled its proprietary Lean Six Sigma framework with its procurement and supply-chain expertise to drive value across client operations. It supported a phased ERP platform implementation across regions and business units, using an engagement model based on a robust governance structure. This model included monthly regional meetings and quarterly reviews with all regional process owners, as well as an annual strategic business review with the CPO and other CXO-level leadership to secure agreement on future plans.


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