PLQ Issue II: Volume II takes a detailed look at the issue of outsourcing and examines how traditional outsourcing has changed and how procurement functions are beginning to become outsourcing providers themselves by selling their own expertise to customers. This is a move that is improving customer satisfaction and helping to bring in revenue.
Featured in this issue:
- Lessons in outsourcing from those who know. Five procurement chiefs share their thoughts on how you can get the most from outsourcing any operation or service.
- How procurement chiefs should start collaborating with their outsourcing providers to ensure that any deal is a win-win. This is the theory of ’vested’ outsourcing.
- Whether traditional outsourcing is dead, replaced by co-sourcing which is helping procurement functions plug the skills gaps in their teams.
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