Right from the outset, the most important success factor is that a PaaS program should not be regarded as traditional business process outsourcing (BPO). Working with a third party to maximize sourcing execution is hardly the ‘lift and shift’ traditionally characterized by an outsourcing model. Instead, PaaS is about achieving nearly instant scale without procurement ceding control of the direction of spend management efforts to an outside services firm.
Read this whitepaper to learn how organisations should be prepared to leverage managed services—also known as Procurement-as-a-Service (PaaS)—as part of their overall spend management strategy. PaaS is not a replacement for in-house procurement talent, but rather an augmentation of its existing potential and capacity.