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Trust is the common foundation on which two great procurement transformations have been built at UK financial services firms Prudential and Yorkshire Building Society.
In both cases, discussed at the World Procurement Congress, in association with GEP, in London on 15-17 May, active stakeholder engagement programmes were deployed in order to build from almost nothing a level of engagement in which procurement has become a trusted adviser to the rest of the business.
In these sessions, supported by GEP, procurement chiefs explained that bringing in stakeholders from the outset means they are already fully engaged when the rollout process commences.
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