The Emperor’s new clothes: How fast can, and should, new technologies be adopted?

Session speakers:

Chuck Hatsis, CPO, CME Group

Tim Clem, Director of Business Development, Services, GEP

Bob Amareld, Associate Director, Strategic Operations & Technology, Global Procurement , Biogen Inc.

Frank McKay, Sr Vice President, Chief Procurement Officer, Jabil Inc.

Laks Natarajan, Head of GBS, Marsh & McLennan

Partner:

Agenda:

• There is no point in investing millions in a new technology if there is only 1-2% adoption, so what is the true return on investment and other outcomes of new technology implementation, and how can we improve this?
  • How strategic, developmental partnerships with suppliers can increase the rate of adoption through engaging end users in the development of technologies
  • The power of ‘super-users’ – members in each team that know how to use the system well can act as proactive ambassadors of the technology, improving adoption rates