The Emperor’s new clothes: How fast can, and should, new technologies be adopted?

Session speakers:

Chuck Hatsis, CPO, CME Group

Tim Clem, Director of Business Development, Services, GEP

Bob Amareld, Associate Director, Strategic Operations & Technology, Global Procurement , Biogen Inc.

Frank McKay, Sr Vice President, Chief Procurement Officer, Jabil Inc.

Laks Natarajan, Head of GBS, Marsh & McLennan




  • There is no point in investing millions in a new technology if there is only 1-2% adoption, so what is the true return on investment and other outcomes of new technology implementation, and how can we improve this?
    How strategic, developmental partnerships with suppliers can increase the rate of adoption through engaging end users in the development of technologies
    The power of ‘super-users’ – members in each team that know how to use the system well can act as proactive ambassadors of the technology, improving adoption rates