Contact centres of the past used to belong to the company’s support division and provide answers to the customers’ questions, whenever available and at the expense of the customers’ patience. Nowadays, the business decisions belong to the customers.
The rewards for procurement professionals that successfully leverage IoT are significant. If companies can effectively identify and manage their costs and mitigate risk they will be able to build corporate resilience.
For all the attention placed on the economies of China, India, Japan, Korea and their neighbours, I’d suggest that western business is still learning about the east. And perhaps there’s more to learn than gets recognised.
Technology has actually been important to procurement transformation for more than two decades, and that importance continues to grow. Today, much of the buzz relates to so-called “big data,” as it should, since therein lies great potential for procurement to dramatically raise the value the function provides.
Procurement Specialist – Indirect Generalist - West London HQ – FTSE 100 – Telecoms Major
Salary package: £45,000 benefits up to 20% bonus
This cash rich Telecommunications major is currently going through a global transformation and require an ...
Global Category Manager, Best-in-Class Procurement – Iconic FTSE 30 FMCG Major – London or West London - £40,000 – 50,000 Bonus Benefits
Due to aggressive expansion and a sizeable merger this FTSE 30 giant is seeking a talented Procurement specia ...
Global IT Software Procurement Lead – Complex Deals – £20bn FTSE 30 – London or West London Flex Working - £60,000 - 75,000 Car Shares Bonus
Due to rapid expansion this globally renowned FTSE 30 conglomerate is seeking a passionate, innovati ...
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