Procurement spend is the largest expenditure for all product-centric businesses. Yet it is also very often mismanaged in many companies. As a result, there is a growing tide of dissatisfaction with the current state of spend management applications. Too many of them are built with legacy technology and designed with legacy thinking. There is an opportunity for intelligent, data-driven tools that look at all aspects of spend management including services procurement. IDC believes that organizations will immediately recognize the benefit of a holistic spend management suite that enables, via machine learning, the business to do more with less while still focusing on cost savings and reducing supply risk.